Comments on: Scam Alert: The “Department of Education” called me about my student loans

By: Michael P. Lux, Esq.

Michael P. Lux, Esq. — Mon, 15 Jan 2024 21:34:54 +0000

In reply to Cruz McMillan. That sounds terribly frustrating. Does the credit report list a loan servicer? If so, I'd call the loan servicer company listed on the credit report. You can google the servicer name to find contact info. If that approach doesn't work, I'd suggest contacting the Department of Edcuation.

By: Cruz McMillan

Cruz McMillan — Mon, 15 Jan 2024 16:55:36 +0000

I have the money to repay my loans, but I can’t seem to find out where to do this. When I try to go NSLDS.gov I can’t log in because I don’t remember my username and I can’t recover it because my attached Email has been non existant for along time. I can not seem to be able to talk to anyone in person, even after spending HOURS on their automated phone directories only to have my call just drop. When I call the number that is connected with my loans off of my credit search I am connected with a home medic alert system. It is unbelievable how difficult it is to just find where to simply pay off these loans. Not restructure them, not consolidate them, just take my payment.

By: lakshmi

lakshmi — Mon, 18 Apr 2022 08:20:07 +0000

Recently received a call from the Department of Education about discussing which school my kid studying she gave one id number asking me to submit in school . but i didn’t get any information from school regarding this

By: Liz

Liz — Tue, 27 Mar 2018 21:42:00 +0000

This girl keeps calling my grandma about her student loan this robot says “Hi this is Emily im calling about your student loans” in a really cheerful tone something thats abnormal, and does not sound like a real human at all. This thing is we knew it was a scam right away I wish I could listen more to the conversation but grandma keeps hanging up. The thing is we knew it was a scam because my grandma never took out a student loan. And this “Emily” keeps making new phone numbers because my grandma keeps blocking her this girl will not up.

By: scamdascammers

scamdascammers — Thu, 14 Dec 2017 01:43:00 +0000

In reply to scamdascammers.

ask for a callback number too “in case we get disconnected during the duration of this call”.

When you talk, sound authoritative and official. It’ll freak them the fuck out.

By: scamdascammers

scamdascammers — Thu, 14 Dec 2017 01:41:00 +0000

Best tip is to get a real person on the line, never say the words “yes”, “ok” or anything along those lines and don’t confirm that you are who they say you are if they do for some reason know your name, and ask them lots of questions.

-What branch of government? (federal, state, county, district)
-What’s your name?
-What’s your physical location?
-What’s your position title?
-Where did you get this number?
-Why are you calling?
-Who is your direct supervisor?

Ask them questions until it freaks them out, and don’t give them anything as far as your information goes. Chances are they won’t keep calling you back if you make them nervous. They know what they’re doing is illegal, and there have been international busts on scam call centers before.

By: Adrianne Bryant

Adrianne Bryant — Thu, 30 Nov 2017 20:24:00 +0000

I get a call several times a week. The number they’re calling from is tied to a NJ number…which actually belongs to a legit repair shop. I always miss the call….but I wish I could get someone on the line…so I can curse them out.

By: The Student Loan Sherpa

The Student Loan Sherpa — Fri, 29 Sep 2017 03:54:00 +0000

In reply to Browne Dan. Glad to hear you didn't fall for it!!

By: Browne Dan

Browne Dan — Thu, 28 Sep 2017 19:50:00 +0000

Recently received a call from the Department of Education about discussing a student loan forgiveness. Ha! I never applied or had a student loan. A scam alert!