Comments on: Getting a Lower Interest Rate with Navient

By: Michael Lux

Michael Lux — Tue, 02 Feb 2021 15:10:25 +0000

In reply to Fereshteh Madjlessi. A couple of other thoughts to add: You can start planning for the tax bomb now, but I'd also encourage you to contact your representatives about this article. Support is growing to resolve this particular student loan tax issue. Also, if your loan company has misled you, filing a complaint with the CFPB has previously led to lawsuits.

By: Fereshteh Madjlessi

Fereshteh Madjlessi — Tue, 02 Feb 2021 06:04:06 +0000

We should make a class action lawsuit against navient. They do not disclose that income based repayment leads to a 1099 write off. If I knew that when I graduated and applied for income based repayment then I would have refinanced then when my loan amount was $378,000 now my loans have ballooned to $540,000 due to capitalized interest. There needs to be consumer protection. We will be slaves to this debt! We all need to ban together with a class action lawsuit!

By: Michael Lux

Michael Lux — Mon, 05 Oct 2020 23:13:50 +0000

In reply to Melissa Holland.

Hi Melissa,

I used to post phone numbers to specific departments within Navient, but these numbers tend to change, so I no longer post phone numbers.

I’d suggest logging in to the Navient website and calling the customer service number listed there. You should be able to talk to someone.

Good luck!

By: Melissa Holland

Melissa Holland — Mon, 05 Oct 2020 19:59:42 +0000

In reply to Navient Sucks. Need to call Navient customer service can someone please give me their phone number. So I can actually talk to someone

By: Amilcar David

Amilcar David — Thu, 13 Sep 2018 14:14:17 +0000

You made a mistake by applying all those payments you made to future payments. When you do that, they will say you have no payment due. All those extra payments you made did not all go to principle. It went towards principle and interest. They screwed you over. Or maybe when you were making extra payments, an option comes up that asks how will you like to direct your overpayment. Would you like will to apply this towards future payments or 2. apply this payment for today only and still have monthly payments deducted. Your loans should have been paid off already. You got screwed royally. If your original loan was at a variable rate, sallie mae/navient would increase the interest rate to the max when they see you making extra payments. THEY ARE EVIL MOTHERFvKERS!!!! Their goal is to keep the borrower in debt forever. Even if you had an 8-10% interest rate. All those payments you made over 7 years should have paid off the loan. But all those payments were going towards future payments, building interest and not paying principle.

By: Johnny Diaz

Johnny Diaz — Mon, 14 Aug 2017 23:44:00 +0000

I called this number but got real uncomfortable fast. Right away they asked for my SSN when i got connected. I’d be more comfortable calling Navient directly THEN being transferred to this department.

By: The Student Loan Sherpa

The Student Loan Sherpa — Wed, 02 Aug 2017 18:12:00 +0000

In reply to Shiftknob28. That definitely makes sense. You should also be able to find a fixed-rate loan so that you don't have to deal with rate increases in the future.

By: Shiftknob28

Shiftknob28 — Tue, 01 Aug 2017 23:00:00 +0000

In reply to The Student Loan Sherpa.

Hi – I have 4 loans with Navient, as of this January, each loan has increased .75%, in increments of .25%. It doesn’t sound like much but it increased my monthly payments by $50. I’m currently looking to find a bank to refinance with.

By: The Student Loan Sherpa

The Student Loan Sherpa — Tue, 01 Aug 2017 22:28:00 +0000

In reply to Shiftknob28. How much have your interest rates gone up?

By: Shiftknob28

Shiftknob28 — Tue, 01 Aug 2017 19:56:00 +0000

I am getting nowhere with my student loans. My monthly payment is basically split even (balance/interest) and the interest keeps going up. This is getting out of hand.